@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:400;font-stretch:100%;font-display:swap;src:url(../media/7fea77d1d19108bf-s.2e4y-bhazgt_v.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:400;font-stretch:100%;font-display:swap;src:url(../media/1bcd0e671759a44c-s.3o0_l_yqebdng.woff2)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:400;font-stretch:100%;font-display:swap;src:url(../media/e15f58668ad64cb8-s.2mglm451ism6l.woff2)format("woff2");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:400;font-stretch:100%;font-display:swap;src:url(../media/90c51ce8fb754fe8-s.3bjsqkuy1d2v8.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:400;font-stretch:100%;font-display:swap;src:url(../media/57215795b8570f5c-s.0xluf1kzv7x5w.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:400;font-stretch:100%;font-display:swap;src:url(../media/03fc1b4a8d284b5e-s.p.45487z7p3r8wm.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:500;font-stretch:100%;font-display:swap;src:url(../media/7fea77d1d19108bf-s.2e4y-bhazgt_v.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:500;font-stretch:100%;font-display:swap;src:url(../media/1bcd0e671759a44c-s.3o0_l_yqebdng.woff2)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:500;font-stretch:100%;font-display:swap;src:url(../media/e15f58668ad64cb8-s.2mglm451ism6l.woff2)format("woff2");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:500;font-stretch:100%;font-display:swap;src:url(../media/90c51ce8fb754fe8-s.3bjsqkuy1d2v8.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:500;font-stretch:100%;font-display:swap;src:url(../media/57215795b8570f5c-s.0xluf1kzv7x5w.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:500;font-stretch:100%;font-display:swap;src:url(../media/03fc1b4a8d284b5e-s.p.45487z7p3r8wm.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:600;font-stretch:100%;font-display:swap;src:url(../media/7fea77d1d19108bf-s.2e4y-bhazgt_v.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:600;font-stretch:100%;font-display:swap;src:url(../media/1bcd0e671759a44c-s.3o0_l_yqebdng.woff2)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:600;font-stretch:100%;font-display:swap;src:url(../media/e15f58668ad64cb8-s.2mglm451ism6l.woff2)format("woff2");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:600;font-stretch:100%;font-display:swap;src:url(../media/90c51ce8fb754fe8-s.3bjsqkuy1d2v8.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:600;font-stretch:100%;font-display:swap;src:url(../media/57215795b8570f5c-s.0xluf1kzv7x5w.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:IBM Plex Sans;font-style:normal;font-weight:600;font-stretch:100%;font-display:swap;src:url(../media/03fc1b4a8d284b5e-s.p.45487z7p3r8wm.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:IBM Plex Sans Fallback;src:local(Arial);ascent-override:101.32%;descent-override:27.18%;line-gap-override:0.0%;size-adjust:101.17%}.ibm_plex_sans_5c0eebb4-module__5snccq__className{font-family:IBM Plex Sans,IBM Plex Sans Fallback;font-style:normal}.ibm_plex_sans_5c0eebb4-module__5snccq__variable{--font-plex-sans:"IBM Plex Sans", "IBM Plex Sans Fallback"}
:root{--color-canvas:#f4f4f1;--color-surface:#fff;--color-surface-muted:#efefeb;--color-text:#1c1e20;--color-text-muted:#575b5f;--color-border:#dcdcd7;--color-control-border:#80858a;--color-accent:#0b5d58;--color-accent-hover:#084642;--color-accent-subtle:#e4efed;--color-on-accent:#fff;--color-focus:#0b5d58;--color-demo-bg:#222527;--color-demo-text:#f4f4f1;--color-demo-muted:#b8bcbf;--color-demo-control-border:#868c90;--color-demo-selected-bg:#f4f4f1;--color-demo-selected-text:#222527;--color-demo-focus:#f4f4f1;--font-sans:var(--font-plex-sans), "Helvetica Neue", Helvetica, Arial, sans-serif;--step--2:.64rem;--step--1:.8rem;--step-0:1rem;--step-1:1.25rem;--step-2:1.563rem;--step-3:1.953rem;--weight-regular:400;--weight-medium:500;--weight-semibold:600;--leading-tight:1.25;--leading-body:1.5;--space-1:.25rem;--space-2:.5rem;--space-3:.75rem;--space-4:1rem;--space-5:1.5rem;--space-6:2rem;--space-7:3rem;--radius-s:4px;--radius-m:8px;--radius-l:14px;--radius-pill:999px;--border-width:1px;--focus-width:2px;--demo-bar-height:3.75rem}
*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-text-size-adjust:100%}body{background:var(--color-canvas);color:var(--color-text);font-family:var(--font-sans);font-size:var(--step-0);line-height:var(--leading-body)}button,input,textarea{font:inherit;color:inherit}button{cursor:pointer}:focus-visible{outline:var(--focus-width) solid var(--color-focus);outline-offset:var(--focus-width)}.visually-hidden{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.demo-bar{justify-content:space-between;align-items:center;gap:var(--space-3) var(--space-5);min-height:var(--demo-bar-height);padding:var(--space-2) var(--space-5);background:var(--color-demo-bg);color:var(--color-demo-text);flex-wrap:wrap;display:flex}.demo-bar :focus-visible{outline-color:var(--color-demo-focus)}.demo-bar__name{font-weight:var(--weight-semibold)}.demo-bar__note{font-size:var(--step--1);color:var(--color-demo-muted)}.demo-bar__controls{align-items:center;gap:var(--space-3) var(--space-5);flex-wrap:wrap;display:flex}.demo-group{align-items:center;gap:var(--space-1);display:flex}.demo-group__label{margin-right:var(--space-2);font-size:var(--step--1);color:var(--color-demo-muted)}.demo-group__note{margin-left:var(--space-1);font-size:var(--step--1);color:var(--color-demo-muted)}.demo-option{min-width:2.5rem;min-height:2.5rem;padding:0 var(--space-2);border:var(--border-width) solid var(--color-demo-control-border);border-radius:var(--radius-s);color:var(--color-demo-text);font-size:var(--step--1);background:0 0}.demo-option--wide{padding:0 var(--space-3)}.demo-option[aria-pressed=true]{background:var(--color-demo-selected-bg);border-color:var(--color-demo-selected-bg);color:var(--color-demo-selected-text);font-weight:var(--weight-semibold)}.demo-option:disabled{cursor:not-allowed;color:var(--color-demo-muted);border-style:dashed}.view-toggle{gap:var(--space-1);padding:var(--space-3) var(--space-4) 0;display:flex}.view-toggle button{border:var(--border-width) solid var(--color-control-border);border-radius:var(--radius-m);background:var(--color-surface);min-height:2.75rem;font-weight:var(--weight-medium);flex:1}.view-toggle button[aria-pressed=true]{background:var(--color-accent);border-color:var(--color-accent);color:var(--color-on-accent)}.panes{gap:var(--space-4);padding:var(--space-3) var(--space-4) var(--space-4);display:grid}.pane{border:var(--border-width) solid var(--color-border);border-radius:var(--radius-l);background:var(--color-surface);flex-direction:column;min-width:0;min-height:70dvh;display:flex;overflow:hidden}.pane[data-hidden=true]{display:none}@media (min-width:1024px){.view-toggle{display:none}.panes{gap:var(--space-5);padding:var(--space-5);grid-template-columns:1fr 1fr}.pane,.pane[data-hidden=true]{min-height:32rem;height:calc(100dvh - var(--demo-bar-height) - var(--space-5) - var(--space-5));display:flex}}.pane__header{padding:var(--space-4) var(--space-5);border-bottom:var(--border-width) solid var(--color-border)}.pane__title{font-size:var(--step-1);font-weight:var(--weight-semibold);line-height:var(--leading-tight)}.pane__sub{font-weight:var(--weight-regular);color:var(--color-text-muted)}.pane__meta{margin-top:var(--space-1);font-size:var(--step--1);color:var(--color-text-muted)}.chat-log{padding:var(--space-5);flex:1}@media (min-width:1024px){.chat-log{overflow-y:auto}}.messages{gap:var(--space-4);flex-direction:column;list-style:none;display:flex}.message{gap:var(--space-1);flex-direction:column;max-width:34rem;display:flex}.message--customer{align-self:flex-end;align-items:flex-end}.message__from{font-size:var(--step--1);color:var(--color-text-muted)}.message__bubble{padding:var(--space-3) var(--space-4);border-radius:var(--radius-l)}.message--agent .message__bubble{background:var(--color-surface-muted);border-top-left-radius:var(--radius-s)}.message--rep .message__bubble{border:var(--border-width) solid var(--color-accent);border-top-left-radius:var(--radius-s)}.message--customer .message__bubble{background:var(--color-accent);color:var(--color-on-accent);border-top-right-radius:var(--radius-s)}.message__link{margin-top:var(--space-2)}a{color:var(--color-accent);text-underline-offset:.2em}.wait{gap:var(--space-3);width:100%;margin-top:var(--space-2);flex-direction:column;display:flex}.wait__status{gap:var(--space-2);font-size:var(--step--1);flex-wrap:wrap;display:flex}.wait__status dt{color:var(--color-text-muted)}.wait__status dd{font-weight:var(--weight-medium)}.wait__honesty{font-size:var(--step--1);color:var(--color-text-muted)}.summary{align-items:flex-start;gap:var(--space-3);padding:var(--space-4);border-radius:var(--radius-m);background:var(--color-accent-subtle);flex-direction:column;display:flex}.summary__title{font-size:var(--step-0);font-weight:var(--weight-semibold)}.summary__quotes{gap:var(--space-1);flex-direction:column;list-style:none;display:flex}.summary__empty{color:var(--color-text-muted)}.summary__details{gap:0 var(--space-3);font-size:var(--step--1);grid-template-columns:auto 1fr;display:grid}.summary__details dt{color:var(--color-text-muted)}.summary__form{gap:var(--space-2);flex-direction:column;width:100%;display:flex}.summary__label{font-size:var(--step--1);color:var(--color-text-muted)}.summary textarea{width:100%;padding:var(--space-2) var(--space-3);border:var(--border-width) solid var(--color-control-border);border-radius:var(--radius-s);background:var(--color-surface);resize:vertical}.summary__actions{gap:var(--space-2);display:flex}.summary__status{font-size:var(--step--1);color:var(--color-text-muted)}.summary__status:empty{display:none}.button{min-height:2.75rem;padding:0 var(--space-4);border:var(--border-width) solid var(--color-accent);border-radius:var(--radius-pill);background:var(--color-surface);color:var(--color-accent);font-weight:var(--weight-medium)}.button--primary{background:var(--color-accent);color:var(--color-on-accent)}.button--primary:hover{background:var(--color-accent-hover);border-color:var(--color-accent-hover)}.composer{gap:var(--space-3);padding:var(--space-4) var(--space-5);border-top:var(--border-width) solid var(--color-border);flex-direction:column;display:flex}.composer:empty{display:none}.composer__label,.composer__note{font-size:var(--step--1);color:var(--color-text-muted)}.composer__person{align-self:flex-start}.reply-group{gap:var(--space-2);flex-direction:column;display:flex}.reply-group__options{gap:var(--space-2);flex-wrap:wrap;display:flex}.reply{align-items:center;gap:var(--space-3);min-height:2.75rem;padding:var(--space-2) var(--space-2) var(--space-2) var(--space-4);border:var(--border-width) solid var(--color-control-border);border-radius:var(--radius-l);background:var(--color-surface);text-align:left;display:flex}.reply__action{padding:var(--space-1) var(--space-3);border-radius:var(--radius-pill);background:var(--color-accent);color:var(--color-on-accent);font-size:var(--step--1);font-weight:var(--weight-medium);flex-shrink:0}.reply:hover .reply__action{background:var(--color-accent-hover)}.composer__form{gap:var(--space-2);flex-direction:column;display:flex}.composer__row{gap:var(--space-2);display:flex}.composer__row input{min-width:0;min-height:2.75rem;padding:0 var(--space-3);border:var(--border-width) solid var(--color-control-border);border-radius:var(--radius-s);background:var(--color-surface);flex:1}.rep-body{gap:var(--space-4);padding:var(--space-5);flex-direction:column;flex:1;display:flex}@media (min-width:1024px){.rep-body{overflow-y:auto}}.inbox-empty{color:var(--color-text-muted)}.inbox-item{padding:var(--space-3) var(--space-4);border:var(--border-width) solid var(--color-border);border-left:calc(var(--border-width) * 4) solid var(--color-accent);border-radius:var(--radius-m)}.inbox-item__name{font-weight:var(--weight-semibold)}.inbox-item__business,.inbox-item__meta{font-weight:var(--weight-regular);color:var(--color-text-muted)}.inbox-item__meta{font-size:var(--step--1)}.card{border:var(--border-width) solid var(--color-border);border-radius:var(--radius-m);flex-direction:column;display:flex}.card__header{gap:var(--space-2);padding:var(--space-4);border-bottom:var(--border-width) solid var(--color-border);background:var(--color-surface-muted);flex-direction:column;display:flex}.card__badge{padding:var(--space-1) var(--space-2);border:var(--border-width) solid var(--color-control-border);border-radius:var(--radius-s);background:var(--color-surface);font-size:var(--step--1);font-weight:var(--weight-medium);align-self:flex-start}.card__why{font-size:var(--step-1);font-weight:var(--weight-semibold);line-height:var(--leading-tight);flex-direction:column;display:flex}.card__why-label,.card__meta dt,.card__label,.card__tried dt,.card__who dt,.transcript__from{font-size:var(--step--1);font-weight:var(--weight-regular);color:var(--color-text-muted)}.card__meta{gap:var(--space-2) var(--space-5);font-size:var(--step--1);flex-wrap:wrap;display:flex}.card__field{gap:var(--space-2);padding:var(--space-4);border-bottom:var(--border-width) solid var(--color-border);flex-direction:column;display:flex}.card__label{font-weight:var(--weight-semibold)}.card__quotes{gap:var(--space-1);flex-direction:column;list-style:none;display:flex}.card__muted{font-size:var(--step--1);color:var(--color-text-muted)}.card__keywords{gap:var(--space-1);flex-wrap:wrap;list-style:none;display:flex}.card__keywords li{padding:0 var(--space-2);border-radius:var(--radius-pill);background:var(--color-surface-muted);font-size:var(--step--1)}.card__tried dd+dt{margin-top:var(--space-2)}.card__who{gap:var(--space-1);display:grid}.card__who div{gap:var(--space-3);grid-template-columns:6rem 1fr;align-items:baseline;display:grid}.provenance{margin-left:var(--space-1);padding:0 var(--space-2);border-radius:var(--radius-pill);font-size:var(--step--1);white-space:nowrap}.provenance--verified{background:var(--color-accent-subtle)}.provenance--stated{border:var(--border-width) solid var(--color-control-border)}.card__field--reply{background:var(--color-accent-subtle)}.card__form{gap:var(--space-2);flex-direction:column;display:flex}.card__form textarea{width:100%;padding:var(--space-2) var(--space-3);border:var(--border-width) solid var(--color-control-border);border-radius:var(--radius-s);background:var(--color-surface);resize:vertical}.card__send{align-self:flex-start}.card__send:disabled{cursor:not-allowed;opacity:.5}.card__sent{padding-left:var(--space-3);border-left:calc(var(--border-width) * 3) solid var(--color-accent)}.card__status{font-size:var(--step--1);font-weight:var(--weight-medium)}.card__transcript{align-items:flex-start;gap:var(--space-3);padding:var(--space-4);flex-direction:column;display:flex}.transcript{gap:var(--space-2);padding-left:var(--space-5);font-size:var(--step--1);flex-direction:column;display:flex}.transcript[hidden]{display:none}.transcript__from{font-weight:var(--weight-semibold)}